1. Information We Collect

We may collect the following information:

Name

Email address

Phone number

Mailing address

Appointment details

Service preferences

Payment information (processed securely via third-party providers)

Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments

Respond to inquiries

Provide requested services

Send appointment reminders and account notifications

Send promotional updates (if you opt in)

Improve our website and services

Comply with legal obligations

3. SMS & Text Messaging Communications

By providing your phone number and checking the consent box on our website forms, you agree to receive SMS messages from Vivid Wellness Lounge (Natural Solutions LS LLC).

These messages may include:

Appointment reminders

Appointment confirmations

Account notifications

Responses to inquiries

Occasional promotional offers and updates (if you opt in)

Message frequency varies.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us at (715) 705-4049.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing purposes.

4. Sharing of Information

We do not sell your personal information.

We may share your information only with:

Service providers assisting with appointment scheduling, payment processing, or marketing support

SMS and communication service providers

Legal or regulatory authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience

Analyze website traffic

Enhance marketing performance

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You may request to:

Access your personal information

Update or correct your information

Request deletion of your information (subject to legal requirements)

Opt out of marketing communications

To make a request, please contact us at:

Vivid Wellness Lounge
3806 Oakwood Hills Parkway
Eau Claire, WI 54701
Phone: (715) 705-4049
Website: https://www.thevividlounge.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.